TERMS & CONDITIONS

The following terms and conditions govern the use of this website. By accessing and using this site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use this website.

We reserve the right to amend or change these Terms and Conditions, or any further content detailed on this site, at any time without prior notice. It is the responsibility of the users to regularly check for any updates or changes to these terms. Continued use of the site following any changes constitutes acceptance of those changes.

Users are encouraged to review these terms periodically to ensure they are aware of any modifications. 

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions regarding these terms, please contact us for clarification.

Pricing 

All pricing is in AUD (Australian Dollars)

Customers ordering from outside Australia may notice variations in the final price due to fluctuations in the exchange rate applied by payment processors such as PayPal or credit card providers. Exchange rates are subject to constant change, influenced by market conditions, economic indicators, and geopolitical events. As a result, the amount charged to a customer's account may differ from the original AUD price displayed at the point of sale.

It is also important to consider that all import taxes and duties associated with international shipments are the responsibility of the customer. These additional costs are typically assessed by the destination country’s customs authority and must be paid in the local currency. Customers should be aware of their country's regulations regarding importation, as these can significantly affect the total cost of their purchase.

In conclusion, understanding the dynamics of pricing and currency in international transactions is vital for both consumers and businesses. Awareness of exchange rates, import duties, and pricing policies can lead to more informed purchasing decisions and smoother transaction experiences. As the global marketplace continues to evolve, staying informed about these factors will enhance the overall efficiency of international commerce.

Shipping 

Typically, dispatch occurs within a 48-hour window from the time an order is placed. However, it is important to note that there may be instances where dispatch could extend. Once dispatched, the estimated delivery times can vary significantly, ranging from 1 to 8 business days. This variability is influenced by the geographical location of the customer within Australia. For instance, urban areas typically experience faster delivery times compared to rural regions, where logistics may pose additional challenges. According to the Australian Bureau of Statistics, approximately 30% of the population resides in rural areas, which can affect delivery efficiency.

For all international orders, it is essential to recognise that delivery timelines can vary significantly compared to domestic shipping. This variance is often influenced by several factors, including customs processing, international shipping routes, and the logistics of the destination country.

Returns and Exchange

To initiate a return, customers must contact us within 14 days of receiving their order. This time frame is standard in the industry, allowing consumers a reasonable period to evaluate the product's suitability. Products eligible for return must be unused and in its original packaging. This requirement is critical, as it ensures that the item can be resold without any loss of value. Original packaging includes all tags, labels, and any accompanying materials that were part of the product at the time of purchase. 

Upon successful return of an item, refunds are generally processed through the original form of payment. However, it is crucial to note that the refund amount may be adjusted to reflect the cost of postage incurred during the initial transaction. In many cases, this can represent a significant percentage of the total transaction value. Furthermore, transaction fees associated with the payment processing can also be deducted from the refund amount. These fees can vary widely based on the payment provider.

Products that exhibit signs of damage not attributable to manufacturing faults are generally not eligible for return or exchange. This policy is grounded in the understanding that certain types of damage can arise from misuse or inadequate care. For instance, items that show signs of misuse, such as improper washing techniques or exposure to harsh conditions, may not be eligible for return. It is crucial for consumers to adhere to the care instructions provided with each product to avoid such scenarios.

For an exchange to be processed, it is essential that the returned product adheres to the established terms and conditions. Furthermore, the availability of the desired replacement product plays a crucial role in the exchange process. It is imperative for consumers to understand that exchanges are contingent upon stock levels. Please note, products purchased during a sale or campaign are ineligible for return.

PRIVACY POLICY

The purpose of collecting personal information is to complete the purchase transaction. 

Nintai Fightwear may also contact you via email, if you have opted in to allow us to do so. The purpose of these emails will be to process orders, let you know of new product releases or to provide information about our products or services that may be of interest to you. You may opt out from receiving these emails at any time.

Nintai Fightwear does not sell rent or leak it’s customer details to third parties.